Reach RealRise (SMC-Private) Limited for store orders, shipping, returns, payment issues, and affiliate account support. We aim to respond within 1–2 business days.
Company Details
RealRise (SMC-Private) Limited
House No. 473, Bilal Block, Nishter Colony, Ferozepur Road, Lahore, Pakistan
What to Include in Your Message
- Order enquiries: order number, full name, email used at checkout, and phone number.
- Payment disputes: transaction date, amount (PKR), payment method, and proof (screenshot or TID). Contact us within 7 days — see Terms & Conditions.
- Returns: order number, product name, and photos if defective — see Returns & Exchange.
- Shipping: order number if tracking is delayed — see Shipping & Delivery.
Support Hours
Monday–Saturday, 10:00 AM – 6:00 PM (Pakistan Standard Time), excluding public holidays. Urgent order issues may also be raised via WhatsApp using the number on our website header.
See also: About Us · Terms & Conditions · Privacy Policy · Refund Policy · Shipping & Delivery · Returns & Exchange · Business Model