Quick answers for retail customers and RiseCart Pro sellers.
No account is required for physical products—you can place orders directly using Cash on Delivery (COD). However, purchasing digital products requires creating a Free Customer Account so your approved digital files can be delivered and downloaded securely inside your account dashboard.
We offer Free Delivery across Pakistan for all orders under PKR 3,000. For orders equal to or exceeding PKR 3,000, standard delivery charges apply, which are explicitly confirmed with you via phone or message prior to order dispatch.
Create a free customer account, select your digital product, and submit your manual payment details. Once RiseCart Pro Admin verifies your payment, the download link unlocks instantly inside your customer dashboard.
PKR 2,800 is a one-time annual subscription fee for 1 full year of SaaS seller access. There are no monthly charges or hidden maintenance fees. The subscription fee is non-refundable once your dashboard access is generated.
As a subscribed seller, your dashboard provides access to our full product catalog with visible retail prices and your exact Net Profit margins, unique product sales links, 1-click downloadable video ad creatives, real-time link analytics, total earnings balance tracking, and direct withdrawal request management.
Seller profits are paid strictly on 100% actual, completed sales. Once an order is successfully delivered to the customer, net profits clear into your withdrawable balance within 10 to 15 days. This processing time is required because courier companies process payments on set settlement cycles. If an order is returned, cancelled, or refunded, no net profit is awarded—earnings are generated exclusively from successfully completed deliveries.
Your SaaS seller dashboard subscription is valid for exactly 1 year (365 days). After one year, access to your dashboard and unique selling links will expire. We strongly advise renewing your PKR 2,800 annual plan before the expiration date to ensure uninterrupted store access, active links, and sales tracking. If your account expires, your recorded balance remains completely safe until you submit your renewal.
No. RiseCart Pro handles product sourcing, inventory, warehousing, packaging, courier shipping, Cash on Delivery collection, and customer support. Your role as a seller is strictly to promote products using your unique links and pre-made video creatives.
Yes, but we strongly recommend organic marketing across social channels first. If you choose to run Paid Ads, ensure you have Ads Manager experience and that the product's Net Profit margin exceeds your planned ad spend budget to avoid personal financial loss.
Physical products can only be returned if they are unopened, unused, and sealed in their original packaging. Digital products and annual SaaS subscription fees (PKR 2,800) are strictly non-refundable once access is unlocked.
Please include your order number or registered seller phone number.
