- Retail Customer Physical Product Returns: Retail customers purchasing physical products are eligible for replacement or return within 7 days of delivery if the item received is defective or damaged, subject to standard invoice verification.
- Digital Asset Purchases: Due to the immediate download accessibility of digital software/courses, digital product sales are non-refundable once downloaded.
- SaaS Partner Portal Fee: The PKR 2,800 platform software setup fee covers immediate annual provisioning of digital seller tools, server resources, and link engines, and is Strictly Non-Refundable once portal credentials are created.
CANCELLATION & REFUNDS
Refund & return policy
Transparent return and refund guidelines for retail physical products, digital asset downloads, and SaaS seller subscriptions.
Refund & Return Policy - RiseCart Pro
Contact Us
For support, account queries, or official data deletion requests, reach our team:
RealRise (SMC-Private) Limited
House No. 473, Bilal Block, Nishter Colony, Ferozepur Road, Lahore, Pakistan
Still need help?
Email supportTalk to the RiseCart support team.
Please include your order number or registered seller phone number.